If you are familiar with JIRA, you know by know it uses a different markup language than testrail. So when doing a push defect from testrail, the formatting pushed to the new JIRA is not useful. As a user, I have to update the JIRA each time a push defect is done, so that developers can find my reported bug easier to understand.
What has the community done to handle this?
Is there perhaps a custom template you use when creating your test steps? I have consider doing this