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Find out our total storage usage and migration possibilities

Hello,

I would like to find out the total storage our instance is using and also what type of data export you can provide for our own offline records.

Hey Kataboy!

You can export backups of your instance from within your TestRail dashboard under “Administration > Subscription”.

If you are using TestRail Server and need a backup of your entire instance, we recommend using the backup tools of your database (e.g. mysqldump or SQL Server Management Studio) as well as file backups for the reports and attachments. This should also give you a good indication on the size of your install. The documentation for taking backups can be found here:

http://docs.gurock.com/testrail-admin/admin-creating-backup

This is not working for our cloud instance. i have sent Email requesting support. We click the option to schedule

and it never completes an export…