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Field cannot be set problem


#1

Hello guys, I am having a problem to Integrate JIra Cloud and TestRail.

My JIRA instance has some custom fields and I added them in the Administration > Integration space as in example below:

[Push.field.10302]
label=xRequester
size=compact
remember=false
required=true
type=text

But, when I try to Push Defects from TestRail screen I got this error:

Plugin “Jira_REST” returned an error: assignee: Field ‘assignee’ cannot be set. It is not on the appropriate screen, or unknown. 10303: Field ‘10303’ cannot be set. It is not on the appropriate screen, or unknown. 10302: Field ‘10302’ cannot be set. It is not on the appropriate screen, or unknown.

Someone knows why?

I already configured my Jira user on MySettings > Settings, and nothing looks wrong in Administration.

Thanks for the help.


#2

Hi Yago,

Thanks for your posting. Can you check if the fields are on the screen for the issue type you selected? This can also be a permission issue and can you check if the username/password are correct on My Settings or Administration > Integration?

Cheers,
Tobias