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Fail to assign a multi-select custom field to projects


#1

Hi,

I am trying to create a customized multi-select field named Tag for our test cases and was able to create the field, however, would fail when try to assign all or selected projects with the following error: “Invalid or incomplete options. Please enter all required fields and check the format of your options”.

I am able to isolate this is a multi-select issue by creating in contrast a custom Text field or String field and assigning projects just fine.

In consequence, custom field type multi-select is unusable for us because it doesn’t appear in Test case fields.

We are using Test Rail version 5.1.0.3413.

Your assistance is appreciative.

Regards,
Tim


#2

Hi Tim,

Thanks for your post! This just indicates that the option values you’ve entered on the ‘Options’ tab of the field settings are in the incorrect/invalid format. Can you also provide a screenshot of the ‘Options’ tab so we can have a look and point you in the right direction? You can also send the screenshot to us directly via email at contact@gurock.com if this contains any data you wouldn’t want to show publicly. Hope this helps!

Regards,
Marco


#3

Thank you for your reply Marco! Sorry for the delay to response because i wasn’t notified (will look into it).

It turns out it was maybe a permission issue (?) or something has been resolved on our end. Prior, I wasn’t able to edit the field Items in tab Options, but something was resolved the past few days that enable me to do that. I am able to add a multi-selected field now with the hints from your post. So this issue is resolved for us.

My next question, is there a limit to the tag items for a multi-select field?

Thank you for your help!

Regards,
Tim


#4

Hi Tim,

Thanks for the update, glad to hear you were able to get the field working! There currently wouldn’t be a limit imposed by TestRail to the number of options available within the multi-select field. So you would be able to add as many options as needed here. Hope this helps!

Regards,
Marco