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Errors and slow response times in TestRail Cloud instances?


we’re aware of some critical issues in our TestRail Cloud instances currently. Users may be seeing error messages like the following:

  • Too many connections
  • expects parameter 1 to be mysqli
  • Fatal error: Uncaught Error: Call to a member function fetch_object()

Please be assured that we are looking into the problems urgently. We will provide a further update shortly.

Please accept my sincere apologies for any inconvenience caused in the meantime.