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Errors and slow response times in TestRail Cloud instances?

Hello,

we’re aware of some critical issues in our TestRail Cloud instances currently. Users may be seeing error messages like the following:

  • Too many connections
  • expects parameter 1 to be mysqli
  • Fatal error: Uncaught Error: Call to a member function fetch_object()

Please be assured that we are looking into the problems urgently. We will provide a further update shortly.

Please accept my sincere apologies for any inconvenience caused in the meantime.

thanks
alexsunny