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Error when adding a 25th option to a dropdown customization


I am receiving the following error when attempting to add a 25th option to a drop down field:

“Invalid or incomplete options. Please enter all required fields and check the format of your options.”

I entered in the item: 25, BVT

Is there something I am missing? I added all the options before have never seen this issue.


Hello Alden,

Thanks for your posting! There’s no limit on how many dropdown items you can add. Please make sure that ID 25 is not already used as the list of items/ID needs to be unique.