I am getting an error popup in Test Rail whenever I try to Push an issue to Jira. I also get the same error popup whenever I hover over a created Jira issue that is linked in Test Rail. The error says: “Plugin “Jira_REST” returned an error: Invalid user or password or insufficient permissions for the integration user (HTTP code 401). Please make sure to use your actual JIRA username for the integration (not your email address, for example).” Here is a screenshot:
I have configured Jira integration in the Test Rail Admin…Integration section:
Do you have any idea how I can get around this? I can’t enable debug in TestRail since I am using the hosted edition. Jira Cloud version is 5.2.