Hi there, have integrated Jira cloud with TestRail, everything looks fine except such error when try to check ticket info in the References column
Plugin “Jira_Cloud_REST” returned an error: Invalid user or password or insufficient permissions for the integration user (HTTP code 403). Please check the Jira User value in the Integration and/or User Settings has been configured correctly.
By tap on the ticket link the correct ticket page opens in Jira.
Matched several times password, user name / email - everything should be OK. Could you please advice how it’s can be fixed