Join 34,000+ subscribers and receive articles from our blog about software quality, testing, QA and security.

Error after moving to new hardware


We recently moved TestRail to a new data center. We restored everything from the previous DC. After the move we can’t add new projects or update user permissions in any existing project. basically we can’t perform any administrative tasks. When trying to update a users permission level in an existing project we see the following error.

Field Name is a required field.
Field Default Access is a required field.

I know we dealt with this a long time ago on a similar move but don’t have my notes on how we fixed it…any ideas?



Hi Andrew,

Thanks for the post! This error is most likely due to the value set for max_input_vars. Increasing this value in your php.ini file and restarting your web service (either IIS or Apache) should resolve the issue.

Hope this helps!