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Error 403 when trying to set up Jira Cloud integration

Hi there!

We are getting an error 403 when we try to save the settings for our integration from Jira Cloud to TestRail Server. We can’t see any requests in the logs on the server side. We are using TestRail 5.5.0.3727. Any ideas on that?

Best regards
Sven

@Sven_Storbeck

Welcome to the TestRail Community and thanks for your post.
There are no known issues in the current TestRail version we are aware of. We are happy to look into this in detail if you could send us an email at contact@gurock.com.

Regards,
Shanu