Thanks for your posting(s). Emails or email notifications are sent for the following actions or events:
- When you add a new user account (and tell TestRail to send an email with the login details)
- For the Forgot Password functionality
- When you assign one or multiple test runs or tests to a user
- When you add a result to a test and the test was assigned to a user OR when a user is explicitly subscribed for changes to the test run / test (via the email icon in the test run / test toolbar)
Please note that email notifications for test runs & results are not sent to your own user account if you perform the action yourself (e.g. if you assign a test run to yourself).
In this case, if a user is set as watching a test run, they would get updates to test cases in the test run when new results are added. I hope this helps and please let me know in case you have any further questions!