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Displaying results of test cases in JIRA


#1

Hello ,

I’ve integrated testrail into Jira but when I go to the jira ticket refrenced I do not see the test results: I see the banner of the test rail web site : Example

Any help would be great, Thanks


#2

Hi Larry,

Thanks for your posting. Can you please post a screenshot of the full page? You can also send this to our help desk at contact@gurock.com?

Cheers,
Tobias


#3

This is what I see in Jira:


#4

Hi Larry,

You likely used a slightly incorrect address as part of the JIRA add-on configuration in the JIRA’s administration area. You would just need to use the base address of TestRail (e.g. https://example.testrail.net/) as follows:

We are happy to review your configuration if you could send a screenshot to contact@gurock.com.

Cheers,
Tobias


#5

I did use the incorrect address

Thanks,
Larry


#6

Hi Larry,

Great to hear that it works now :slight_smile:

Cheers,
Tobias