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Display issues (lists)


#1

When I enter expected results like this while editing

  1. Create Dispatch
    a. Haulier should be one assigned to truck
    b. Dispatch ref should be DateTime_Carrier_Door
  2. Create Loads (Link to existing loadsplits)
    a. Load should have split for each part ref and it’s loaded Qty
    b. Create despatch splits for each partref/qty
  3. Add pallets to despatch splits
    a. Set status to loaded

why does it display like this when I view the test case:

Create Dispatch a. Haulier should be one assigned to truck b. Dispatch ref should be DateTime_Carrier_Door
Create Loads (Link to existing loadsplits) a. Load should have split for each part ref and it’s loaded Qty b. Create despatch splits for each partref/qty
Add pallets to despatch splits a. Set status to loaded

The a,b,c, etc lose their line feeds


#2

Hi Mark,

Can you check if the field uses Markdown rich-text formatting? Is this a custom field or the standard Expected Result field? You can find a good introduction on the rich-text features of TestRail here and lists and inner-lists are fully supported:

http://docs.gurock.com/testrail-userguide/userguide-editor

Cheers,
Tobias


#3

there is no markdown in the field. the a, b,c are indented one space to make it a bit easier to read

it is the expected results field

i’ve seen the user guide on lists

We’re required to use 1, b. c. 2., a, b, etc.


#4

definitely seems to be a bug. how do i open a case to get it fixed


#5

Hi Mark,

If you don’t see any of the formatting options working, it’s likely that you or one of your colleagues/administrator disabled Markdown for this field and changed it to plain text mode. You can control this in TestRail’s administration area when editing the field on Administration > Customziations as part of the field options/project assignments:

http://docs.gurock.com/testrail-userguide/howto-fields#project_assignments

Cheers,
Tobias