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Did not received email with log in details once free test domain is created


#1

did not received email with log in details once free test domain is created.
so unable to login, in-order to receive email is their any time frame like after 24 or 48hrs like that ?

please help on this
thank you


#2

When I created my trial domain, the e-mail was received very quickly; perhaps in 15 minutes or less if I remember correctly.


#3

Hi there,

Thanks for the post. I would first recommend checking to make sure the email was not incorrectly marked as spam. If you’re unable to locate it, please reach out to us at contact@gurock.com with the email address you used to sign up and include the details of the instance (such as your name and the web address) and we’ll be happy to help get you up and running.