Custom field values sometimes not displayed in tables

[j_question]

Hi there,

we have a problem where sometimes values from custom fields that have been added as columns are not shown in the test run table. I can not recognize any pattern in that, its just that one of a couple field values is randomly not displayed in the table. Its shown when I open the specific test case or reload the page. Would be great if u could fix that in a coming update.

Best,
Jan

[shanu.mandot]

@j_question

Hey,

Thanks for your post.

For issues that are occurring with your instance specifically, we would request that you reach out to our support team directly at contact@gurock.com.
Please include details such as the current TestRail version you’re using and we’ll be happy to help troubleshoot the issue.

Regards,
Shanu