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CTRL-C does not allow copying of text


#1

It appears that as of TestRail 4.2 I think, the hotkey CTRL-C no longer allows us to copy text on the page. It opens a new test case.

Is that intended or a bug?

If intended, it might be best to choose a different hotkey since CTRL-C is a universal copying feature.

If bug, will that be fixed in a future release?

Thanks.


#2

This is interesting - I was just testing the keyboard shortcuts and there are no TR specific shortcut keys for Ctrl+C anywhere. In our 4.2 install (self hosted) I can copy/paste all day without any issues.

When in the Suites (Test Suites & Cases screen) the ‘c’ key will open a new case for the Suite. I tried Ctrl+c from there and it did not open a new case.

What browser are you using and which version of 4.2 are you running? 4.2.1 is out though we do not have it loaded yet. If you have a hosted install then you would be on 4.2.1 already.


#3

Hello David,

Thanks for your posting! This was fixed in build 3315 (now uses CTRL-dot instead of CTRL-C) and please download the current version via your customer account (or contact us via email for the link for the current version if you are using a trial currently).

I hope this helps!

Regards,
Tobias


#4

Thank everyone for the quick responses!

I will see about updating to the most current version. We have our own install and we’re still on 4.2.0.3312.


#5

Thanks, David, sounds good! You can update to the current version (4.2.1) according to the following documentation:

http://docs.gurock.com/testrail-admin/installation-upgrading

Regards,
Tobias