I have a client using the redistributable console with our product. They have been having many issues of the console freezing, and throwing application errors.
From what I can tell, our client has the console open and is searching the messages. It is as this point that they find it often freezes. When they close it in this state they get error messages similar to below. They also get this message sometimes when closing the console.
When the console freezes when they are searching, they then close\terminate the console. From that point, starting a new console just leaves them with an empty console, even our application is still running and logging messages. They have to restart our service to be able to view the information in the logging console again.
After the above happened, they then opened a saved log file from disk. Exiting the console from the saved log displayed the following error message:
and this one:
Our logging configuration is below, we are writing to a text file and using a named pipe.
; Configure SmartInspect properties
connections = file(filename="COMMONAPPDATA_LOGPATH\WFSLog.sil", maxsize=“250MB”, rotate=daily, maxparts=10), pipe(pipename=“PEERNETWatchFolderService”, reconnect=true, reconnect.interval=10s)
What can we do to prevent the freezing/crash. This is very inconvenient for our client. I’ve tried to duplicate in-house what he is seeing and so far have not been able to. He is running on a Hebrew system, if that makes any difference.