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Change of the project of Jira issues


#1

Hi,

we have different projects in Jira, so the issues are not in one project. Sometimes an issue changes its project (e.g. issue A-11 changes to B-12). The ID of the issue in TestRail is still the the old ID. Is it possible that these changes in Jira are direclty also made in TestRail?


#2

Hi!

Thanks for your posting. That’s unfortunately not possible to do automatically as TestRail wouldn’t really know when a JIRA issue changes its ID. I believe this can only happen if you move it to a different project, is that correct? You would then also need to update the issue references in TestRail as the second step and you can find a list of affected test cases via the Cases > Coverage for References report from the Reports tab (just enter A-11 and TestRail would list all test cases with this issue ID).

I hope this helps!

Cheers,
Tobias


#3

Yes, this happens, when the project of the issue is changed. I will try to get an answer from Attlassian if there is a possibility to report such issues from Jira.


#4

Yep, sounds good and please let me know in case we can help with anything!

Cheers,
Tobias