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CF-Audit Operation



We are going through audit and we need some information about our Test Reail.

1)Backup and Restore Policy
2)Polycy about capacity plan:
a) Which trigger exists to validate
b) What Treshoulds exist
c) What is the frequency and how is the review

Thanks a lot, Best Regards


Hi @msem-ao

Not sure here is the best place o ask the question as it depends on a number of factors, for example:

  1. Are you using TestRail Cloud or Local Install? If Clod, the back ups are done daily. However, if local install then that would be set by the database administrator and would have been setup when TestRail was installed (but can be changed).
  2. What do you mean capacity plan? If number of users, this is determined by the license you have with TestRail. Managing users would require a process for the TestRail admin to follow.
  3. Not sure what you are referring to for Triggers, thresholds and frequency. I’m presuming these are test related and again, that would be an in-house process that has been defined by your company.

I hope that helps. If I’ve misunderstood, apologies and then it might be worth contacing TestRail directly via the support functionality for assistance.