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Can't get report with HTML

Hello. Why I can’t get a report with HTML in gmail?

Hello Volodymyr,

Thank you for posting! TestRail would always send out the emails as configured in the report’s options. It’s likely that your mail provider / mail filter is blocking the mail from reaching your inbox, or filtering it to your spam folder (this happens most often due to the HTML/JS files that are contained within the report attachment as many filters would block these). Google mail would also block any incoming emails that contained JavaScript as they have added a new policy for this. Your team may need to contact Google Support if you use Google Apps for mail to see about allowing these reports to come through.

I hope this helps!