Can't delete attachment from my test case now that 6.3.1.1004 is installed @tienle355 #testrail-discussion in:title

[tienle355]

I was working on test cases (copying earlier version of test cases and updating them for new scenarios including deleting out-dated attachments).

Can’t do that anymore per “Insufficient Permissions”.

Noted that Background Task - Last Run: 3:10pm. …6.3.1.1004 just got installed

Any feedback is appreciated.

I’m going to ignore this problem for now and just upload new attachment and perhaps delete later.

Thanks,
Tien

[tienle355]

Weird that it works fine for others while that one and copies of the problematic test case remains to be a problem. Not a big deal.

[BGanger]

Sounds like the folder where the attachments are saved on the server do not have the correct user permissions…

Are you using the Cloud or server version of TR?

[hema.patil]

Facing same issue - on some cases not able to modify/delete attachments, while as for some it works fine… again this is been started after upgrade of 6.3.1.1004

[mini-eggs]

We are having the same issue, unable to modify / delete attachments since we have moved to 6.3.1.1004

[gigitygigity]

Experiencing the same issue:

images are also not displaying, even when the link is in the description.

[KAN2020]

Hi Everyone,

Glad to join you guys here.

please any help to get equipped with Jira basic trainings, I’m actually new to the system. I love what you guys are doing.

thanks

K

[shanu.mandot]

@gigitygigity

Hi,

This is a known issue. Please check out below threads for more update on this issue.

TestRail 6.3.1.1006 Released

TestRail 6.3.1.1006 has been released today with fixes for the following issues: Deletion of attachments from the filesystem was causing users a number of headaches, as reported on various threads in the forum. As a precautionary measure, we have temporarily disabled the function in our Cloud infrastructure (as of last week in fact) and we wanted to make the same patch available to any Server customers that wanted it also. We’ll update customers once we have a better solution for the permanen…

Currently Investigating - Issues Modifiying/Deleting Attachments

Hello all, We are currently investigating reports from a small subset of customers who are having issues modifying and deleting attachments with high priority. If you are running into any similar issues, please email contact@gurock.io with details of the issue you are experiencing.

Thanks,
Shanu

[jovanon]

Any update on this issue ?

Does this also affect version: 6.3.0.1120 ?

And does 6.4.0.1293 version has a fix for delete attachment issue ?

Please let me know

Thanks