Hello TestRail team,
We want to remove a case field that we don’t use anymore (and its associated data).
The issue is that, when going in “Administration --> Customizations”, there is a little icon near the case field title saying : “this custom field is currently being installed”, and no “delete” icon is availble on the screen for this specific case field.
After nearly a week, the status is still the same, and we still can’t remove the said case field.
I’ve checked the background task, and it runs every minute on the server. Its status in the overview pane is :
Status Idle (not locked, 0 messages)”
How could we delete this “locked” case field ?