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Bad PDF when report is downloaded from Chrome

#1

I know this is not an issue with TestRail itself, but my teammate and I started to have a weird behavior when downloading the generated PDF via Chrome. All the text in the PDF is black - you can see the columns and graphics but no text whatsoever.

If I download it from Firefox, the problem doesn’t happen.

I was able to download other PDFs from other sites in Chrome with no problems.

Again, I believe this is not really the TestRail problem, but if someone here had the same problem and was able to fix, I’d glad to hear how.

Thanks

Paulo

#2

Hi Paulo,

Thank you for your post. I have not seen this issue happening while using Chrome. Could you please let us know the exact steps you are taking? Also what version of Chrome are you using?