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Bad PDF when report is downloaded from Chrome


I know this is not an issue with TestRail itself, but my teammate and I started to have a weird behavior when downloading the generated PDF via Chrome. All the text in the PDF is black - you can see the columns and graphics but no text whatsoever.

If I download it from Firefox, the problem doesn’t happen.

I was able to download other PDFs from other sites in Chrome with no problems.

Again, I believe this is not really the TestRail problem, but if someone here had the same problem and was able to fix, I’d glad to hear how.




Hi Paulo,

Thank you for your post. I have not seen this issue happening while using Chrome. Could you please let us know the exact steps you are taking? Also what version of Chrome are you using?