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Background task installed but reports not generated


#1

Hi,

I installed TestRail Server edition and configured background task according to guide.
But reports not generating (progress bar keep blinking). In Administration -> Overview

Installed Yes
Status Idle (not locked, 0 messages)

And according to Last Run it’s not triggering. There’re no any info in system log, how can I check that background task works well?


#2

First thing to try is to set the PHP memory limit to be unlimited and see if that fixes the issue:

Post #5 has the instructions…


#3

The problem was solved by adjusting crontab config.