we currently have a test version of TestRail 18.104.22.16803 (cloud) to see if it fits our needs. Today I was checking the API to generate a few custom reports, and I experienced some pretty long delays.
For example a simple query to ‘get_milestones’ with a projectID takes between 580ms and 720ms (six milestones). A more complex query fetching all plans for a milestone (around 12 plans), and for each plan all runs (so 12 x ‘get_plan’) takes between 8200ms and 9400ms!
So I’m wondering if the free (cloud based) test version has some kind of limitation on the API, or if these numbers would also to be expected in the paid version (server based, no cloud).
Or is there anything that could go wrong with those basic queries? I’m using PHP for the requests.
Thanks in advance.
EDIT: almost forgot: Using the TestRail in Mozilla/Chrome installation works flawless without any unusual delays even when viewing all reports.