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An error occurred while generating the report. Please contact your TestRail administrator or the person who built this report to resolve this issue. The following error message and details were recorded


#1

Report generation error:

No report directory configured.

Details:
File: /var/www/deepak/testrail/sys/helpers/ex.php
Line: 25
Status Code: 500
Host:
Uri: ()

Browser:
PHP: 5.5.9-1ubuntu4.22
Server: Linux 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64

Trace:
at ex::raise (ex.php:77)
at ex::raiset (reports.php:666)
at reports::run (reports.php:98)
at Reports_job->_run_report (reports.php:44)
at Reports_job->run (tasks.php:174)
at Tasks_controller->_run_job (tasks.php:143)
at Tasks_controller->_process_job (tasks.php:61)
at Tasks_controller->_run (tasks.php:50)
at Tasks_controller->index (:)
at call_user_func (controller.php:126)
at Controller->_invoke_cli (controller.php:116)
at Controller->_invoke (gizmo.php:107)
at require_once (index.php:106)
at require_once (task.php:49)


#2

Go into the Administration --> Site Settings and then look at the bottom of the Application tab and see if the Report Directory is configured: