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After LDAP integration, User can login TestRail but they cannot access any project even they had project access


We integrated TestRail with LDAP, After that user can login to TestRail. But they cannot access their assigned projects. Even they had Project access. It is happening only after LDAP. But when using without LDAP user can access the projects.

Please help

Hi @Deva,

Thanks for reaching out. Is there a specific error message that is seen after LDAP auth was added? Please also feel free to reach out to to open a ticket with our support team so we can assist with troubleshooting.