We’re using TestRail to push to Rally and have been met with an odd obstacle. We have implemented custom fields in Rally, and further, these custom fields are REQUIRED fields. What happens for our organization is when we attempt to push to Rally we are met with an error that indicates that the custom field cannot be NULL. I tried creating a custom CONFIG file for defect pushes and have been largely unsuccessful at getting it to work as it appears that when the push dialogue opens it can’t retrieve the information in the RALLY custom drop down that’s required to push the defect (it’s possible I’m using the wrong field id??). I don’t know how Rally defines or creates custom ID’s for each of those custom fields but our efforts are at a standstill.
Any help you can provide would be greatly appreciated. Thanks, and I look forward to your speedy response.