We have added custom Jira fields called ‘Sprint’ and ‘Epic Link’ in the Defect Plugin section in the Integration tab in TestRail Administration section.
Note: these are NOT required/mandatory fields in Jira.
Issue: When we select the Sprint (or Epic Link) field in the defect Push dialog, there are no values available for selection in the dropdown list.
How do I get these values from Jira to be available for selection?
(Note: When we create a defect directly in Jira, they are can be selected from the dropdown just fine).
The Jira custom field ID is 10004.
Here is the configuration:
; Please configure your JIRA connection below.
; Note: requires JIRA 5 or later or JIRA OnDemand/Cloud. You
; can use the ‘JIRA SOAP’ defect plugin for older versions.