For some reason I cannot choose Field Type when creating new Custom Field.
Anyone have an idea how to resolve this ?
What happens after clicking to add the new field and then click the drop down for type? Any error messages? All custom fields or only specific ones (Case/Results)?
There is no drop down menu for type, it despair for some reason.
This happened to all costume fields
Thank you for your help
Thanks for your posting. Could you please send a screenshot to your help desk at firstname.lastname@example.org? We are happy to review this then. Do you have any active UI scripts (under Administration > Customizations)?
Issue was found and fixed,
Apparently a UI Script blocking this drop down menu as well .
Great to hear that it works now!